The work of school personnel focuses on students, instruction, and daily responsibilities. When an advocate or attorney unexpectedly attends a meeting, it can feel intimidating, create emotional distress, and even derail the intended purpose of the meeting. Without preparation, staff may react defensively, lose focus, or unintentionally escalate tensions. This presentation provides strategies for maintaining professionalism, composure, and confidence in these difficult situations. The presenters refer to a familiar song about not letting others rattle you to serve as a lighthearted but effective anchor point for serious professional development about responding with calm, controlled energy and remaining focused on student success.
